For many years, when I go buy any amount of stuff from a big box store, I have expected to have to return at least one thing. And I have not been disappointed.
A person gets sick of having to make 2 trips every time they have to go to the sore, and it's not Eco-friendly either (says the woman who bought a set of solar panels just for gaming :).
When I discovered Etsy and the other handmade sites, it was a revelation. Not only could I sell my artistry there, but I could get nice things that are unique or rare! since then, I have gotten countless handmade goodies, and you know what? I have not had to return a single one of them! And I'm addicted to handmade soap.
I still have to go to stores for some things, but not for any gift type stuff, not for soap, fudge, even honey. I can get those all from micro businesses on the internet!
I am now a supporter of the handmade movement. And I'm happier for it!